Ponce AI + PatientNow: Automating Engagement and Elevating the Medspa Experience

Zenoti EMR & Ponce AI Facial Analysis Integration Overview

PatientNow is one of the most widely used EMR and practice management systems in the medspa industry. It helps medspas manage scheduling, charting, marketing, and patient retention all in one place.

Now, with Ponce AI, your PatientNow workflow becomes even more powerful — introducing AI-driven patient engagement that automatically educates and excites patients before they arrive, helping your clinic increase treatment spend by up to 40%.

What Is PatientNOW and Why Medspas Love It

PatientNow simplifies practice management by combining patient communication, EMR, and marketing automation in a single system. It’s designed to help medspas deliver efficient, high-touch care.

The Ponce AI integration extends those capabilities by engaging patients proactively — helping them understand their aesthetic goals and the treatments that can help them achieve them, before they even step into your clinic.

What We Mean by AI-Driven Patient Engagement

Ponce AI empowers patients with objective, personalized insight into their aesthetic needs — privately and conveniently.

Using only their smartphone, each patient completes an at-home facial scan, and our AI runs a 100-point analysis of skin quality, volume, and proportion. This gives patients a deeper understanding of their anatomy and introduces treatment options that align with their goals.

It’s a powerful way to transform every patient into an informed, motivated participant in their own aesthetic journey.

The Power of Ponce AI’s Integration

Ponce AI integrates seamlessly with PatientNow, automatically identifying upcoming appointments and inviting patients to complete their facial analysis — no provider or staff time required.

Once completed, Ponce AI syncs the data back to your PatientNow dashboard, showing who completed their scan and providing a list of treatments each patient wants to discuss.

Your team walks into every consultation prepared with clear, patient-approved insights that make discussions faster and more productive.

The Impact: More Curiosity, Faster Decisions

Providers are equipped with opted-in treatment suggestions for each patient. And because patients have already received an overview of their treatment options from Ponce AI, consultations flow naturally — saving valuable time while boosting conversions.

This AI-facilitated engagement helps clinics achieve up to 40% higher treatment revenue, with measurable gains in both provider efficiency and revenue per hour.

Why PatientNOW + Ponce AI Is the Perfect Combination

PatientNow streamlines operations. Ponce AI supercharges patient engagement.Together, they create a smarter, more automated system that educates every patient and increases your clinic’s profitability — all without adding work to your team’s plate.

No Devices. No Training. No Extra Effort.

Ponce AI runs entirely through your patients’ phones. There’s no new hardware, setup, or software to install — just seamless AI automation working in the background to grow your business.

Experience the Difference

Book a demo with us today and see how integrating Ponce AI with PatientNow can elevate your patient experience and drive powerful revenue growth.