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Privacy Policy

Poncé Facial Analysis

Effective Date: November 18, 2024

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Ponce AI Inc. ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy describes how we collect, use, and protect your personal information when you use our apps, websites, and services (collectively, the "Service").

By accessing or using the Service, you agree to this Privacy Policy. If you do not agree with any part of this policy, please do not use the Service.

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1. Information We Collect
a. Personal Information

When you use the Service, we may collect the following types of personal information:

  • Identification Information: Name, email address, and phone number.

  • Photos and Videos: Facial photos and videos you upload for analysis.

  • Device Information: IP address, browser type, and other technical information.

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b. Sensitive Information

As part of the facial analysis, we collect photos and videos of your face, which may be considered sensitive personal information. By using the Service, you expressly consent to the collection and use of this sensitive data.

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c. Automatically Collected Data

We automatically collect information about your interactions with our Service, including log files, usage data, cookies, and analytics data.

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2. How We Use Your Information

We may use the personal information we collect for the following purposes:

  • Personalized Suggestions: To analyze your facial data and provide personalized aesthetic suggestions.

  • Communication: To contact you with information, updates, and customer support.

  • Improvement of Services: To improve the functionality and user experience of the Service, including analyzing usage patterns.

  • Compliance: To comply with legal obligations and regulatory requirements.

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3. Third-Party Services

We may share your personal information with third-party service providers that assist us in providing the Service, such as:

  • Adalo: App platform for front-end services.

  • Airtable: Database management.

  • Jotform and Tally Forms: Forms and surveys for user input.

  • Meta Pixel: For tracking and analytics.

  • Google Drive: For storing user data.

These third-party services may have access to your data, but only to the extent necessary to perform tasks on our behalf and in compliance with this Privacy Policy.

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4. How We Protect Your Information

We implement industry-standard security measures to protect your personal data from unauthorized access, alteration, or disclosure. These measures include:

  • Encryption of sensitive data (e.g., facial images).

  • Access controls to restrict data access to authorized personnel only.

  • Regular security audits and assessments.

However, no method of transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.

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5. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

  • Access: You can request a copy of the personal information we hold about you.

  • Correction: You can request that we correct any inaccurate or incomplete information.

  • Deletion: You can request that we delete your personal information (subject to certain exceptions).

  • Opt-Out: You can opt-out of certain uses of your personal information, such as receiving marketing communications.

To exercise any of these rights, please contact us at info@ponce.ai.

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6. California Consumer Privacy Act (CCPA)

If you are a resident of California, you are entitled to additional rights under the CCPA, including:

  • The right to request details about the categories of personal information we collect.

  • The right to request deletion of your personal data.

  • The right to opt-out of the sale of your personal data (though we do not sell personal data).

For more information, please refer to our CCPA Notice.

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7. Children’s Privacy

Our Service is not intended for individuals under the age of 18. We do not knowingly collect or solicit personal information from anyone under 18. If we learn that we have collected information from a user under 18, we will delete it immediately.

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8. Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law. If you request deletion of your personal data, we will comply with your request, except when retention is legally required.

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9. International Data Transfers

Since we operate in the United States, your personal information will be processed in the U.S. By using the Service, you consent to the transfer of your information to the U.S. if you are located outside the U.S.

Please note that our Service is currently not available outside of the U.S.

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10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Effective Date" at the top of this page. Your continued use of the Service after any changes to the Privacy Policy will constitute your acceptance of such changes.

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11. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at: info@ponce.ai.

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